Privacy policy

Last updated: 17 July 2026
Website: https://orvellolo.shop

This Privacy Policy describes how Cargounica GmbH handles personal data collected through or in connection with orvellolo.shop.

A. Responsible Business

Cargounica GmbH
Heideland 5
24976 Handewitt
Germany

Managing Director: Kai-Uwe Carstens
Commercial register number: HRB 15702
Email: info@orvellolo.shop

B. Information We Receive

We may receive information when you:

Browse or use the store
Create an account
Place or attempt to place an order
Request delivery, a return, a refund, or customer support
Subscribe to optional marketing
Communicate with us by email

This may include your name, email address, billing and delivery address, order data, transaction status, support correspondence, IP address, browser type, device information, cookie identifiers, and website activity.

C. Purposes of Use

We use personal data to:

Provide the online store and its functions.
Accept, process, and deliver orders.
Send confirmations, shipping updates, and service messages.
Process returns, complaints, refunds, and warranty matters.
Detect fraud, abuse, unauthorized access, and security incidents.
Keep accounting, tax, commercial, and legal records.
Improve store performance, usability, and product presentation.
Send promotional messages where legally permitted and, where necessary, based on consent.

D. Legal Grounds

The applicable legal basis may be:

Performance of a contract
Taking steps at your request before entering into a contract
Compliance with a legal obligation
Our legitimate interests in operating, securing, and improving the store
Your consent for optional marketing, analytics, or similar activities

You may withdraw consent at any time where consent is the legal basis.

E. Shopify and Other Providers

The store uses Shopify ecommerce infrastructure. Shopify and relevant providers may process information required for hosting, checkout, security, payment support, analytics, and store operation.

We may also disclose information to providers of:

Payment processing
Delivery and fulfillment
Hosting and technical support
Fraud detection and cybersecurity
Customer communication
Accounting, tax, legal, and professional services

Recipients are permitted to use information only for legitimate service or legal purposes.

F. Cookies

The store may use essential cookies for functions such as shopping-cart operation, login, security, and checkout.

Subject to your choices and applicable law, optional technologies may be used for analytics, preferences, personalization, or marketing. You can restrict cookies through your browser and any cookie-consent controls displayed on the store. Some functions may not work correctly after disabling essential cookies.

G. International Processing

Some providers supporting the store may process information outside Germany or the European Economic Area. Where required, appropriate safeguards are used, including adequacy decisions, standard contractual clauses, or another lawful transfer mechanism.

H. Retention

Personal data is kept only for as long as needed for the relevant purpose. Certain order, accounting, tax, and commercial records may need to be retained for legally prescribed periods. Support, security, and dispute records may be held for as long as reasonably necessary to resolve the matter or protect legal rights.

I. Your Data-Protection Rights

Depending on applicable law, you may request:

Access to your personal data
Correction of inaccurate information
Deletion of information
Restriction of processing
Data portability
Objection to certain processing
Withdrawal of consent
Removal from direct marketing

Send requests to info@orvellolo.shop. We may request reasonable identity verification before acting.

You may also complain to a competent data-protection supervisory authority.

J. Security

We maintain reasonable technical and organizational safeguards. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

K. Policy Changes

This Policy may be revised when our services, technology, or legal obligations change. The updated version will be posted on this page with a revised date.